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ACCESSIBILITY STATEMENT

Take time to read our Accessibility Statement

General
BC Mortgages Ltd to ensure that its services are accessible to people with disabilities. BC Mortgages Ltd has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort, and independence.

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Accessibility on BC Mortgages Ltd
BC Mortgages makes available the UserWay Website Accessibility Widget which is powered by a dedicated accessibility server. The software allows BC Mortgages Ltd to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

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Enabling the Accessibility Menu
The BC Mortgages Ltd accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

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Disclaimer
BC Mortgages Ltd continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities. 

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan BC Mortgages Ltd with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on BC Mortgages Ltd fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

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Here For You
If you are experiencing difficulty with any content on BC Mortgages Ltd or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

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Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact BC Mortgages Ltd Customer Support as follows: 

Email: mc@bcmortgages.co.uk

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YOUR PROPERTY MAY BE REPOSESSED IF YOU DO NOT KEEP UP WITH THE MORTGAGE PAYMENTS

 

MOST BUY-TO-LET AND BRIDGING FINANCE CONTRACTS ARE NOT REGULATED BY THE FINANCIAL CONDUCT AUTHORITY.

 

COMMERCIAL MORTGAGES ARE NOT REGULATED BY THE FINANCIAL CONDUCT AUTHORITY.


BC Mortgages Ltd is an appointed representative of CityPlus Network Ltd, authorised and regulated by the Financial Conduct Authority (FRN 787508 - https://register.fca.org.uk/).


If you wish to complain against us, you can do this by email: complaints@cityplusnetwork.co.uk ; by telephone: 020 8050 2479; in writing: FAO The Compliance Manager, Cityplus Network, 2nd Floor, 77 Marsh Wall, Canary Wharf, London, E14 9SH;


If your complaint is related to a regulated product or service, you may be entitled to refer to the Financial Ombudsman Service (FOS) if we are unable to provide a resolution within 8 weeks, or you are not happy with the outcome we have provided to you.
Please visit their website for more details - www.financial-ombudsman.org.uk

Their support team can be contacted on 0800 023 4567

 

The information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.

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